Open Box deals are vacuum cleaners that are sold in a box other than their original retail box. These are sometimes also called "brown box" deals. There are several reasons why a vacuum would be repackaged in a plain box, but usually it's due to the original retail packaging getting ripped or otherwise damaged during shipment from the manufacturer to our store. Otherwise, these are brand-new, fully-functional vacuums.

Clearance deals include like-new refurbished vacuums that are cleaned and thoroughly tested by us. We typically get them as trade-ins when customers upgrade to a newer model. These are fully-functional vacuums with no broken parts or missing pieces.

Clearance deals also include brand-new but discontinued vacuum models that are no longer in production. 

To inquire about the price of an Open Box deal and to purchase - please give us a call (toll-free) at 1-888-565-6163 during business hours: Tuesday - Friday: 10:00am - 5:00pm; Saturday: 9:00am - 4:00pm (Eastern time zone).

To purchase a Clearance deal - simply add the product to the cart and checkout directly on our website. We offer a range of payment options including credit cards, PayPal, Affirm financing (conditions apply), and accelerated checkouts such as Google Pay and Apple Pay.

All Open Box and Clearance deals are final sales and, therefore, not eligible for returns or exchanges.

That being said, we're committed to ensuring that you get the most out of your vacuum. If you have any questions or concerns - feel free to give us a call at 1-888-565-6163 or send us a message using our Contact Form.

Yes! Visit our main Specials page to see all vacuums that are currently on sale online. All special deals on that page are for brand-new vacuums!

We also offer a free pack of compatible HEPA bags with the purchase of a qualifying vacuum cleaner ($290 or more, bagged vacuums only, some exceptions apply). This special is applied automatically once you add an eligible vacuum cleaner to your shopping cart.