Shipping & Returns
Free Ground Shipping
All About Vacuums promises FREE Ground Shipping on orders over $50 within the continental U.S.
All About Vacuums promises $9.99 Ground Shipping on orders under $50 within the continental U.S.
Please call us toll-free at 888-565-6163 for shipping charges to Alaska and Hawaii.
Your order will be dispatched as soon as possible. For Standard Delivery expect to receive your order within 2-5 business days depending on the delivery location. Most orders and in stock items are shipped out of our Pennsylvania warehouse. Specials orders or large orders are subjected to be shipped from one of our suppliers and sometimes in multiple shipments that could take longer to be delivered. Please expect delayed delivery times during peak holiday seasons.
Shipping Carrier Method:
We use USPS (first class and priority) and Fedex (ground, two day and overnight). (If FedEx does not deliver to your address and you would like to request a UPS shipment, please contact us via email or phone before your items ship as all orders are defaulted to ship with FedEx or USPS).
Return & Exchange Policy:
If the item you purchased is not the right item for you or is not what you expected you may exchange the product. One of our knowledgeable sales associates would be happy to help you pick out a different product that would better suit your needs within 30 days of purchase. We'll send you a RA(Return Address) label for the purchased item and the new replacement will shipped out to you. All exchanges must be exchanged in "Like New" condition.
All About Vacuums Easy Returns:
You can return a product for up to 30 days from the date you purchased it. All Returns MUST have a R/A number, please contact our location 888-565-6163 to receive your RA number. Returns will not be accepted with out a R/A number. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. Vacuum cleaners Must be returned in "New" condition with original box and/or packaging with original tools and accessories and paper work. A restocking fee may apply if packaging is missing or damaged or machine is damaged. Merchandise that has been excessively worn, used, or altered will not be accepted for return or exchange. Merchandise showing malicious physical damage is not covered under this policy. Unless otherwise stated, shipping is not refundable.
Items that cannot be Returned:
Used Air Purifiers, Special Order Items(new and used), Used Carpet Shampooers, Batteries, and used battery operated vacuum cleaners.
All About Vacuums and affiliates may cancel orders and refund a purchase because of pricing errors (or for any reason).